Frequently Asked Questions
1. Can I access my RV/ Rig at any time?
Yes, you can access your Rig through our computerized front gate via key fob or individualized access code assigned to you anytime night or day, this access will be logged on our computer system.
2. Do you have surveillance cameras?
Yes, we have cameras at the front gate as well as throughout the facility to monitor activities around your investment.
3. Are you a member of any RV Storage Association?
Yes, we are a member in good standings with the “Texas Self Storage Association”.
4. Is electricity available?
Yes, the covered sites have electricity available, and power for your battery maintainer and run your refrigerator 72 hours prior to departing on a trip is apart of your rental agreement, however if you wish to run heaters or air conditioners we will meter the usage and you will be billed at a pass through rate.
5. I am new at driving my Rig, is it a tight fit for turns and parking?
We have wide 45 foot drives and wide well marked pull-thru open sites and wide well marked back in sites, both covered and open.
6. Do I have to sign any contracts?
We have a rental agreement that we will sign together to insure we both know what services are being purchased and we have contact information on you in case of an emergency.
Depending on the terms of the agreement you will pay by the first of each month or three months in advance of services rendered.
8. Are discounts available?
No discounts are offered at this time.
9. What forms of payments do you accept?
We accept Checks, Cash, MasterCard, Visa, Discover, PayPal, or charge your credit card to avoid late charges if you like.
10. Is there a deposit required?
No, we think that we are all adults here and we would think that you would be faIr and pay for the services you use.
11. Is a move out notice required?
Yes, a 30 Day Notice is Required, you are responsible for the remainder of the month of move out, or 10 Days of move out, whichever is longer.
12. How do I get the gate open if I forgot my code or lost my key fob?
If you press #00 at the Gate Controller, it will call me on my cell phone 24/7 and I can open the gate remotely.
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